The Branded Tracking Page in LABL allows you to customize the appearance of the tracking page your customers see when they check the status of their orders. This guide will walk you through the steps to setup and customize your Branded Tracking Page.
1. Enable/Disable Branded Tracking
•Status: Toggle the “ENABLE/DISABLE BRANDED TRACKING” option to turn on or off the branded tracking page for your customers.
•Enabled: Your custom settings will be visible to customers.
•Disabled: Your custom settings will be hidden, but your changes will be saved.
2. Customize Your Tracking Page
Logo
Upload your brand logo to personalize the page.
Page Title
Customize the title of your tracking page. For example:
Page Title: “Oh Package, Where Art Thou?”
Colors
Customize the colors for various elements on the page:
•Page Title Color: #231F20
•Progress Bar Color: #000000
3. Preview and Save
•Save: Click the “Save” button to store your customizations.
•Preview: Click the “Preview” button to view how your customized tracking page will appear to customers.
4. Customize Email Notifications
Email Notifications
Toggle email notifications on or off for tracking updates. These notifications will keep your customers informed about the status of their shipments.
•Enabled: Email notifications will be sent to your customers.
•Disabled: No email notifications will be sent.
Templates
Choose from available templates for email notifications:
•Tracking page template #1
•Tracking page template #2
Logo
Upload your brand logo to include in the email notifications.
Colors
Customize the colors for your email notifications:
•Header Text Color: #000000
•Subheader Background: #000000
•Subheader Text Color: #ffffff
Body Content
Customize the content of your email notifications. For example:
•Body Content: “Your package has shipped – it’s on a divine mission to bless your doorstep!”
5. Example Email Content
Here’s an example of what your customers might receive:
LABL - Widgets, Inc
“Your package has shipped – it’s on a divine mission to bless your doorstep!”
Shipping Address:
Jane Doe
456 Elm St
Springfield, IL 62701
USA
Tracking #: 1Z9999999999999999
Carrier: UPS
Status: Awaiting Shipment
Order Details:
•Product 1: 1× Product 1 - Description for Product 1
•Product 2: 2× Product 2 - Description for Product 2
Email sent by Widgets, Inc via LABL
6. Next Steps: Integrate with Klaviyo
Once your Branded Tracking Page is set up, you can integrate it into your Klaviyo emails. This allows you to incorporate tracking updates seamlessly into your post-purchase email campaigns, enhancing your customer communication.
For more detailed instructions on utilizing the Branded Tracking Page within Klaviyo emails, please refer to our upcoming guide on this topic.
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